Free Lift movement library, including the video demos Dynamic Weight Modes like Smart Flex, Eccentric, Chains, Spotter, and Burnout Your metrics: data measuring and progress tracking Our growing library of on-demand workouts with our expert coaches Let me repeat: STAY FAR AWAY FROM THIS COMPANY. Her pedigree doesn't focus on building anything, nor would she be familiar with human nature (or humanity for that matter, what with all that destruction of working people's lives and all). They're the vulture capital firm that acquires distressed companies, leverages them to the hilt, runs off with the cash, files for bankruptcy, and lays off most or all of the employees of that company. It turns out that she's an alum of Bain Capital. UPDATE: I looked up who the CEO was because I just HAD to know who could be this stupid. They're shady and they're not going to last long. I definitely recommend that you avoid buying this product. I don't see how Tonal makes it to 2024 unless they radically change course and replace the leadership team. I track my workouts with an app on my phone so I've figured out how to get what I need without rewarding shady business practices. Pro tip if you have a Tonal and don't want to pay the extortion money: there are YouTube videos out there with different workouts. Because they pulled such a slimy maneuver, they've earned themselves a bad review everywhere I can leave one and I actively warn people away when Tonal is mentioned, when I used to sing its praises. The customers they imagine they can get would much rather be seen networking at Equinox.Īs it stands now, Tonal gets nothing from me. They're going after a demographic that doesn't exist and they don't have a pandemic to help them anymore. They could continue to charge the $60 a month for the video library for customers who prefer that. I would have been fine with paying that $10 a month to get what I need out of Tonal. That gym has all of the equipment that I need to workout the way I want to work out. I can get a gym membership for $10 a month. The reviews on other sites reflect that.Ī MUCH smarter strategy would have been to charge a much lower price for the just the custom workouts, progress tracking, and movement analysis. Rendering an expensive piece of equipment useless unless your customers essentially pay extortion money to be able to continue using what they've already paid an exorbitant amount of money for is not a winning strategy and it demonstrates a fundamental misunderstanding of human nature. The company is having some major financial issues and they're doing precisely the wrong things to turn things around. So now, my $6,000.00 investment is nearly worthless unless I cough up another $720 a year in perpetuity. 2 months ago, they took away the ability to see most of the custom movements and the tracking of your workouts were removed and replaced with messages to renew your membership. At this point, I've spent nearly $6,000.00 with Tonal. I hung onto the membership for another year, thinking that I might get into doing the video workouts. I prefer to do different areas on different days so that I can work out every single day and still have rest days for each muscle group. When I was finally able to use it, I realized that I didn't enjoy doing the video workout routines because they're full body workouts. Hard to say if the ingredient lists was purposefully deceitful or an honest error (albeit a sloppy one), however: if you have no ingredient concerns/sensitivities, my suggestion would still be to avoid purchasing directly from the Company and instead buy through a different vendor in the event you have issues.I had a medical issue arise very soon after I got my Tonal so I wasn't able to use it for a few months. I will be boycotting their products indefinitely. If the discordance in ingredients didn't give me pause enough already, their entirely non-existent customer service and disregard for the consumer's satisfaction certainly does. I have since sent multiple tweets, chats via their website's chat function (which has only ever been listed as "unavailable"), and a third email - I have had not one response to any of the above in over 8 weeks. I sent an email to Customer Service to inquire about this and to request guidance for returning the product that I cannot use.
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |